User Agreement

This agreement is an agreement between you and Hangzhou Qiulong Technology Co., Ltd. (hereinafter referred to as “Qiulong” or “we”) and its affiliates (Surron E Bike LLC), regarding your downloading, installation, use, copying of this software, and use of related services.

2.1 To use this software, you should carefully read (if you are under 18 years old, you should read it with the accompaniment of a guardian), fully understand, and accept the terms of this “User Agreement” (referred to as “this Agreement” below), especially the exemption or limitation of Qiulong’s liability, the limitation of user rights, the agreement on dispute resolution methods, judicial jurisdiction, and applicable law.

2.2 Unless you have carefully read, understood, and accepted this Agreement, you have no right or need to continue to use this software and related services. You can exit this registration. If you complete this registration and continue to use this software and related services, it is deemed that you have carefully read, understood, and agreed to be bound by this Agreement. If you do not agree to this Agreement, please uninstall the software after installation.

2.3 This Agreement takes effect when you start using this software or related services and register as a Qiulong user. Please consider carefully whether to accept this Agreement. If you do not accept any term of this Agreement, please automatically exit and no longer accept any Qiulong services.

2.4 After you sign this Agreement, this text may be modified due to changes in national policies, products, and the environment for fulfilling this Agreement. We will publish the modified agreement on this software and notify you through prominent prompts, short messages, etc. If you have any objection to the modified agreement, please immediately stop logging in or using Qiulong products and services. If you log in or continue to use Qiulong products, it is deemed that you have accepted the modified agreement and agreed to be bound by the above contents.

2.5 If you are a minor under 18 years old, before using the services of this software, you should obtain the written consent of your parents or legal guardians and comply with relevant laws, regulations, and policies on vehicle driving and road safety.

3.1 This software provides a user registration channel. After the user accepts and agrees to this agreement, they have the right to choose an unused combination of alphanumeric characters or email as their account and set a password that meets the security requirements. The account and password set by the user are the credentials for the user to log in to this software and receive its services.

3.2 Registering an account with this software does not mean that the user is authorized to use all of Qiu Long’s products. It only means that the user has obtained the identity to receive this software’s services. Users need to sign a separate product authorization agreement when logging in to relevant web pages, loading applications, or downloading and installing software.

3.3 The ownership of this software’s account belongs to Qiu Long. After the user completes the registration process, they only obtain the right to use the account of this software. This right is limited to the user who registered it on this software and is prohibited from gifting, borrowing, renting, transferring, or selling it. If it is discovered or suspected that the user is not the initial registrant of the account, Qiu Long has the right to suspend or terminate the provision of services to the user without notice, cancel the account, and shall not be liable for any legal responsibilities to the user of that account. The losses caused by this, including but not limited to interruptions in user communication, and clearing of user data and information, are borne by the user. The account cannot be inherited.

3.4 Users are responsible for maintaining the security and confidentiality of their personal accounts and passwords. Users are fully responsible for all activities under their account and password, including modifying user data, publishing comments, and all other losses. Users should take account and password protection seriously. If the user finds that someone else has used their account without permission or any other security vulnerability issues, they should immediately contact the relevant staff of this software. If the user violates the above rules while using this software and incurs any loss or damage, Qiu Long will not be liable.

3.5 If the user loses their account or forgets their password, they can retrieve their password by using the unique mobile phone number bound during registration. If the user automatically abandons binding their mobile phone number during registration, this software considers the user to have automatically given up the right to retrieve their password and account, and Qiu Long will not be responsible for any consequences.

3.6 Users should ensure the authenticity of the identity information they fill in when registering for this software’s account. Users bear all responsibilities arising from illegal, untrue, or inaccurate user information. Users should continuously update their registration information according to the actual situation, meeting the requirements of timeliness, completeness, truthfulness, and accuracy. All originally typed information will reference the user’s account registration information. Qiu Long will not be responsible for any consequences arising from inaccurate or untrue registration information provided by the user, or for the consequences of problems arising from it. If the user provides illegal, untrue, or incomplete materials that Qiu Long has reason to suspect, or publishes advertisements, non-serious content, and irrelevant information in their personal profile, this software has the right to suspend or terminate the provision of services to the user, cancel the account, and refuse the user’s current and future use of this software’s services in whole or in part. All losses incurred as a result are borne by the user.

4.1 You may make a copy of this software for the sole purpose of using it and its services, and the backup copy must include all copyright information contained in the original software.

4.2 All other rights not expressly granted in this Agreement, including but not limited to any additional rights, are reserved by us, and you must obtain our written permission to exercise these rights. Our failure to exercise any of the foregoing rights shall not constitute a waiver of that right.

5.1 You may obtain this software directly from our website or from third parties authorized by us.

5.2 If you obtain this software from a third party that has not been authorized by us or an installation program with the same name as this software, we cannot guarantee that the software will function properly and will not be responsible for any losses caused by this.

6.1 We may have developed different versions of the software for different terminal devices, and you should choose the appropriate version to download and install according to the actual situation. The software may provide multiple application versions including but not limited to iOS, Android, etc., and you should choose the software version that matches the installed terminal device.

6.2 After downloading the installation program, you need to install it correctly according to the steps prompted by the program.

6.3 If you no longer need to use the software or need to install a new version of the software, you can uninstall it yourself.

7.1 In order to improve user experience and enhance service content, we will continuously develop new services and provide software updates to you from time to time (these updates may take the form of software replacement, modification, feature enhancement, version upgrade, etc.).

7.2 In order to ensure the security and consistency of this software and services, we have the right to update the software without special notice to you or change or restrict some functions and effects of the software.

7.3 After the release of the new version of the software, the old version of the software may not be available. We do not guarantee that the old version of the software will continue to be available, nor do we guarantee the corresponding customer service. Please check and download the latest version at any time.

8.1 You understand and agree that in order to provide you with effective services, this software will utilize the processing power, bandwidth, and other resources of your terminal device. Data traffic charges may be incurred during the use of this software, and users need to inquire about relevant tariff information from their service providers and bear the related costs themselves.

8.2 When you use a specific service of this software, that service may have separate agreements, related business rules, etc. (hereinafter collectively referred to as “separate agreements”). Please read and agree to the relevant separate agreements before using the service. Your use of the specific service mentioned above will be deemed as your acceptance of the relevant separate agreements.

8.3 You understand and agree that we will make commercially reasonable efforts to ensure the security of your data storage in this software and service, but we cannot provide full guarantees, including but not limited to the following situations:

8.3.1 We are not responsible for the deletion or storage failure of your relevant data in this software and service;

8.3.2 We have the right to decide the maximum storage period for data of individual users in this software and service and allocate the maximum storage space for them on the server according to the actual situation. You can back up your relevant data in this software and service as needed;

8.3.3 If you stop using this software and service or the service is terminated or canceled, we may permanently delete your data from the server. After the service is stopped, terminated, or canceled, we are not obligated to return any data to you.

8.4 When users use this software and service, they need to bear the following uncontrollable risks themselves, including but not limited to:

8.4.1 Risk of personal information loss, leakage, and other risks that may occur due to uncontrollable factors.

8.4.2 Users must choose a software version that matches their installed terminal device. Otherwise, any problems or damages caused by the software not being compatible with the terminal device model shall be borne by the user.

8.4.3 Users bear the risks associated with accessing third-party websites and related content when using this software.

8.4.4 Users are responsible for any risks and liabilities that may arise from others sharing or reposting content they have published.

8.4.5 Risks associated with unstable network signals, limited network bandwidth, and other factors, including login failures, incomplete data synchronization, and slow page loading speeds.

8.4.6 In using this software, there may be risks of receiving anonymous or pseudonymous messages that are threatening, defamatory, offensive, illegal, or infringing on the rights of others (including intellectual property). Users assume all such risks, and this software does not provide any guarantees, whether express or implied, including but not limited to guarantees of truthfulness, appropriateness, suitability for a particular purpose, ownership, and non-infringement. This software shall not be held responsible for any direct, indirect, incidental, special, or consequential damages resulting from the user’s improper or illegal use of the service.

8.4.7 For the overall operation needs, we have the right to modify, interrupt, suspend or terminate services without prior notice to users or third parties, and we shall not be held responsible for any compensation.

8.4.8 Internet technology is inherently unstable and may result in government control, policy restrictions, virus attacks, hacker attacks, server system crashes, or other risks that cannot be resolved by current technology. Users shall bear the responsibility for any losses incurred due to non-human factors such as service interruption or account information loss.

You understand and agree that we are committed to providing users with a civilized, healthy, and orderly online environment. You are responsible for all actions taken under your registered account, including any content you post and any consequences arising from it. You should use your own judgment when accessing the content on this service and bear all risks arising from the use of such content, including reliance on the accuracy, completeness, or usefulness of the content. We are unable and will not be responsible for any losses or damages resulting from the aforementioned risks.

Users should comply with relevant regulations, including but not limited to the Constitution of the People’s Republic of China, the Criminal Law of the People’s Republic of China, the General Principles of the Civil Law of the People’s Republic of China, the Contract Law of the People’s Republic of China, the Copyright Law of the People’s Republic of China, the Telecommunications Regulations of the People’s Republic of China, the Measures for the Administration of Internet Information Services, the Provisions on the Administration of Internet Electronic Bulletin Services, and the Measures for the Administration of International Networking of Computer Information Networks, when using this software. Users are solely responsible for any legal liability arising from illegal or improper use of the software, including but not limited to statements and transmissions.

Users may not use this software to engage in any illegal or infringing activities against the legitimate rights and interests of individuals, companies, social groups, organizations, or any other actions restricted or prohibited by laws, regulations, rules, or any other legal norm. In any case, if we have reason to believe that any of the user’s behaviors, including but not limited to their speech and other actions, violate or may violate any laws and regulations, national policies, or any provisions of this agreement, we reserve the right to terminate the provision of services to the user without any prior notice.

9.1 Information Content Guidelines

Users may not use this software to engage in activities that violate laws, or regulations, interfere with the policies of this software, or infringe upon the legitimate rights and interests of others, including but not limited to the following behaviors:

9.1.1 Publishing, transmitting, disseminating, or storing content that violates national laws and regulations, including:

(1) Violating the basic principles established in the Constitution;

(2) Endangering national security, divulging state secrets, subverting state power, or undermining national unity;

(3) Harming the honor and interests of the nation;

(4) Inciting hatred or discrimination among ethnic groups, or undermining ethnic unity;

(5) Violating the state’s religious policies, advocating cults and feudal superstitions;

(6) Spreading rumors, disrupting social order, and undermining social stability;

(7) Disseminating pornographic, obscene, gambling, violent, terroristic, or crime-inciting materials;

(8) Insulting or defaming others, or infringing upon their legitimate rights and interests;

(9) Inciting illegal assembly, association, parade, demonstration, or disturbing social order;

(10) Engaging in activities in the name of illegal civil organizations;

(11) Containing other contents prohibited by laws, administrative regulations, and normative documents with legal effect.

9.1.2 Publishing, transmitting, disseminating, or storing content that infringes on the legitimate rights and interests of others, such as reputation rights, portrait rights, intellectual property rights, and trade secrets;

9.1.3 Publishing, transmitting, or disseminating content related to the privacy, personal information, or data of others;

9.1.4 Publishing, transmitting, or disseminating content that is harassing, advertising, excessively marketing, or containing any sexual or suggestive content;

9.1.5 Publishing, transmitting, or disseminating other information content that violates laws, regulations, policies, public order, social morality, or interferes with the normal operation of the software and infringes on the legitimate rights and interests of other users or third parties.

9.1.6 Using this software to publish, transmit, disseminate, or store content that infringes on the legitimate rights and interests of others, such as intellectual property rights, trade secrets, portrait rights, privacy rights, or other morally objectionable content.

9.1.7 Engaging in any behavior such as publishing advertisements, promoting information, selling goods, or engaging in any illegal behavior that harms the interests of QiuLong.

9.2. Software Usage Standards

9.2.1 It is forbidden to use this software for any act that jeopardizes computer network security, including but not limited to using unauthorized data or accessing unauthorized servers/accounts; accessing public computer networks or other people’s computer systems without permission and deleting, modifying, or adding stored information; attempting to probe, scan, or test weaknesses in the software system or network, or other acts that undermine network security without permission; attempting to interfere with or disrupt the normal operation of the software, intentionally spreading malicious programs or viruses, and other acts that disrupt normal network information services; forging TCP/IP data packet names or partial names; or engaging in illegal activities such as reverse cracking of products provided by China Net Finance using this software or other software.

9.2.2 Except as permitted by law or with our written permission, you shall not engage in the following activities during your use of this software:

(1) Deleting any copyright information related to this software and its copies;

(2) Reverse-engineering, decompiling, or attempting to discover the source code of this software in any other way;

(3) Using, renting, lending, copying, modifying, linking, reproducing, publishing, or establishing mirror sites of the content owned by us in this software;

(4) Copying, modifying, adding, deleting, or creating any derivative works of the data released into any terminal memory during the operation of this software, the interactive data between the client and server during the operation of this software, and the system data necessary for the operation of this software, in any form, including but not limited to using plug-ins, add-ons, or third-party tools/services unauthorized by us to access this software and related systems;

(5) Modifying or falsifying the instructions and data during the software operation, adding, deleting, or changing the functions or operating effects of the software, or operating or disseminating the software or methods used for the above purposes, whether or not for commercial purposes;

(6) Logging in or using this software and its services through third-party software, plug-ins, add-ons, or systems not developed or authorized by us, or creating, publishing, or disseminating the above-mentioned tools;

(7) Interfering with this software, its components, modules, and data by yourself or authorizing others or third-party software to do so;

(8) Other unauthorized activities not explicitly authorized by us.

9.3 Service Operation Guidelines Unless permitted by law or with our written permission, you shall not engage in the following behaviors while using this service:

(1) submitting or publishing false information, or using, renting, lending, copying, modifying, linking, reproducing, compiling, publishing, establishing mirror sites, or engaging in other actions with respect to content that we own intellectual property rights in by impersonating or using someone else’s identity;

(2) inducing other users to click on link pages or share information;

(3) fabricating facts or concealing the truth to mislead or deceive others;

(4) infringing on the legitimate rights of others, such as their reputation rights, portrait rights, intellectual property rights, trade secrets, and the like;

(5) engaging in any illegal criminal activities using this software, its account or services;

(6) creating, publishing, or operating methods or tools related to the above behaviors, or propagating such methods or tools, whether or not for commercial purposes;

(7) engaging in other behaviors that violate laws and regulations, infringe on the legitimate rights and interests of other users, interfere with the normal operation of the product, or are not expressly authorized by us.

10.1 Qiulong holds the intellectual property rights to this software and its related products and services.

(1) All intellectual property rights related to this software, including but not limited to copyright, trademark, patent, trade secret, and all information content related to this software (including but not limited to software, programs, works, text, images, audio, video, charts, web pages, interface design, layout framework, related data or electronic documents, etc.) are protected by the laws and regulations of the People’s Republic of China and relevant international treaties. The company holds the above-mentioned intellectual property rights, except for the rights that should be enjoyed by relevant rights holders according to legal provisions.

(2) Without the written consent of the company or relevant rights holders, you may not, for any commercial or non-commercial purpose, implement, utilize, or transfer the above-mentioned intellectual property rights to any third party.

10.2 Users can only use the intellectual property rights of this software within the scope authorized by this agreement and the corresponding licensing agreement. Unauthorized use beyond the scope constitutes an infringement of Qiulong.

10.3 When users publish and upload text, images, and other information while using this software, their behavior constitutes authorization to the software service platform, which is a non-exclusive, permanent authorization that can be sublicensed. This software can use the aforementioned information on all service platforms under Qiulong, which can be edited and used again, or authorized by Qiulong to be used by partners.

10.4 If a user infringes on the intellectual property rights of a third party or violates the user behavior norms stipulated in this agreement when publishing, transmitting, disseminating, or storing text, images, videos, and other information through the use of this software service, Qiu Long has the right to remove or block the infringing product without notice and shall not be liable for this. Depending on the circumstances, Qiu Long may impose penalties on the violative account, including but not limited to warnings, restrictions or prohibitions on the use of some or all functions, account suspension until cancellation, and publicly announce the results of the processing. The user shall be responsible for handling the aforementioned third-party rights claims and bear all costs arising therefrom, including but not limited to compensation for infringement, attorney’s fees, and other reasonable costs, and ensure that Qiu Long does not suffer any losses as a result.

10.5 Any unit or individual who believes that the content provided through this software may infringe on their intellectual property rights or information network dissemination rights should promptly submit a written complaint to Qiu Long and provide proof of identity, proof of ownership, and detailed evidence of the infringement. After receiving the aforementioned legal documents, China Net Finance will promptly disconnect the related link content in accordance with the law. If the complaint does not provide legal and valid proof to Qiu Long, Qiu Long has the right not to take any action.

10.6 You understand and agree that we have the right to punish any user who violates relevant laws and regulations or the provisions of this agreement through reasonable judgment, take appropriate legal actions against any illegal and irregular users, and report relevant information to relevant departments in accordance with laws and regulations. The user shall bear all legal responsibilities arising therefrom alone.

10.7 You understand and agree that you shall be solely responsible for any claims, demands, or losses made by third parties arising from or related to your violation of this Agreement or related service terms; and if we suffer any losses as a result, you shall also compensate us accordingly.

You understand and agree that like most internet software, this software may be affected by various factors, including but not limited to user reasons, network service quality, and social environment. It may also be affected by various security issues, including but not limited to illegal use of user data by others, real-life harassment; other software downloaded and installed by users or websites visited may contain viruses, Trojan horses, or other malicious programs, threatening the security of your terminal device information and data, thereby affecting the normal use of this software. Therefore, you should strengthen your awareness of information security and personal information protection, and pay attention to password protection, to avoid losses.

Qiulong attaches great importance to the privacy rights of users. When users enjoy the services provided by this software, it may involve their privacy. Therefore, users are requested to carefully read this privacy protection clause.

12.1 Please note that users should not disclose any important information such as their property, accounts, bank cards, credit cards, third-party payment accounts, and corresponding passwords when using this software. Any losses caused by this will be borne by the user.

12.2 User accounts and passwords are confidential information, and Qiulong will make active efforts to protect the security of user accounts and passwords.

12.3 Due to the openness of the Internet and the fast pace of technological updates, if user information is leaked due to factors beyond Qiulong’s control, Qiulong will not assume any responsibility.

12.4 Users should not publish or upload any information they consider private when using this software service, nor should they spread such information to others through this software’s services. Any privacy leaks caused by user behavior will be borne by the user.

13.1 When you use third-party products or services provided through this software, you must comply with both this agreement and the user agreement of the third party. In the event of any disputes that may arise between us and the third party, we shall each bear our respective responsibilities within the scope of legal provisions and agreements.

13.2 When you use this software or request specific services, we may call on third-party systems or support your use or access through third-party services. The results of such use or access are provided by the third party, and we do not guarantee the security, accuracy, effectiveness, or other uncertain risks associated with the services and content provided by the third-party. We shall not be held responsible for any disputes or damages arising from this.

14.1 The place of signing this Agreement is Yuhang District, Hangzhou, Zhejiang Province, China.

14.2 This Agreement is established, effective, performed, interpreted, and disputes resolved in accordance with the laws of mainland China (excluding conflict of laws).

14.3 In the event of any disputes or disagreements between you and Qiu Long, you should first seek to resolve the issue through friendly negotiation. If a resolution cannot be reached through negotiation, you agree to submit the dispute or disagreement to the people’s court with jurisdiction in the place where this Agreement is signed.

14.4 The titles of all the provisions of this Agreement are for reading convenience only and do not have any substantive meaning. They cannot be used as a basis for interpreting the meaning of this Agreement.

14.5 If any provision of this Agreement is invalid or unenforceable for any reason, the remaining provisions shall remain valid and binding on both parties.

14.6 The drafting and interpretation of this Agreement are in Chinese. Unless otherwise agreed by both parties, any translation of this Agreement shall not be used as a basis for interpreting this Agreement or determining the intention of the parties.